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Master of Information Systems specialized in Project Management, Network Architect and Business Process Reengineering.
Over 20 years of Experience in digital communication industry.
Providing consultative approach to SME & Enterprise for Digital Transformation.
Understanding business process of organizations in different verticals and provided solutions that meet they needs.
Specialized in Microsoft Teams, Cisco WebEx and Avaya Contact Centre Solution offerings with CyTrack intelligence Systems.
Specialized in Unified Communication (UCaaS), Contact Centre (CCaaS) helping organizations achieving better customer satisfaction.
Pre-sales Consultant with experience in voice and data network.
Specialized in customer retention with knowledge and experience gained working on traditional PABX to SaaS based platform.

Master of Business Administration (MBA) & Master of Laws Enterprise Governance (LLMEntGov) with specialisation in IT Law, Privacy and Cyber-Security
Deans Award First in Class: Commercial Entities Law
Deans Award First in Class: Strategy, Risk & Compliance
Deans Award First in Class: Finance, Tax & Insolvency
Experienced Cytrack business manager, software architecture and pre-sales consultant
Experienced leading all stages of business including organisational, operational, technological, sales, marketing and financial management
Excellent communicator & business representative across all commercial disciplines; leveraging technical, business, operational and financial expertise to communicate effectively with client executives, internal management, and business teams at all levels.
Operationally experienced and skilled manager for ISO 9001 business process management, documentation and strategic resource planning, ISO 3100 Risk Management, ISO 37301 Compliance Management, ISO 27001 Information Security Management and ISO 22301 Business Continuity Management Systems.
Cisco sales consultant qualified